Domain Expertise
We already know your business — so the work starts on day one
Our leaders have worked inside property & casualty insurance and health insurance, and across regulated financial services — underwriting, claims, policy and billing workflows, member services, provider information, and payer data exchange. That context means discovery begins with your processes and controls, not with learning the industry.
Outcomes
What changes for your team
Go-lives that hold
A greenfield broker portal reached production in under 6 months, with 31 of 31 acceptance validations passed and zero defects.
Claims migrated with integrity
800+ open legacy claims moved into a re-engineered Duck Creek and Snowflake ecosystem with financial integrity intact.
Software the frontline uses
150+ user stories co-designed with the adjusters who live in the system every day.
Answers ready for auditors
1M+ transactions validated for audit reconciliation on a platform built to be inspected.
One view of the customer
700K+ policies and 13K+ agencies connected through a single digital front door.
Reporting people trust
22 production reports across Policy, Claims and Finance, built on governed data.
Capabilities
What we deliver
- Property & casualty underwriting and policy workflows
- Claims operations, from first notice to settlement
- Health insurance and member services
- Provider information and payer data exchange
- Regulated financial services data and reporting
- Duck Creek policy and claims ecosystems
- Salesforce Financial Services Cloud and Experience Cloud
- Snowflake and Databricks data platforms
- HIPAA and SOC 2 control expectations
- UAT design and defect-free cutovers
How we work
A delivery path built for regulated environments
- 01
Map
Walk the real workflows — quoting, binding, claims, member servicing — with the people who run them.
- 02
Agree
Set the outcomes and the numbers behind them before any architecture is drawn.
- 03
Build
Implement on platforms your teams already trust, with governance and audit trails built in.
- 04
Hand over
Co-designed with the frontline and documented, so adoption holds after we leave.
Seen in production
Where the domain knowledge shows up
Every outcome on this page comes from a case study a client has reviewed. Read them in full on the Results page.
Salesforce
A digital front door for 36,000+ property brokers — Experience Cloud and Financial Services Cloud, with 25M+ records synchronized via Snowflake.
Claims
Re-engineering core claims at scale — from a misconfigured implementation to a business-aligned, cloud-native Duck Creek and Snowflake ecosystem.
Data platforms
A regulator-grade enterprise data and AI foundation — zero-trust pipelines, Purview governance, a document engine, and a Snowflake AI pilot.